Bayou Teche Water Works, Inc. offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Online Bill Pay
*****Please Note: Bayou Teche Water Works has changed our bill pay provider. The Payment Group is our new provider. Follow the link below to The Payment Group website and select Make A Payment. Use the pull-down menu to select Louisiana, then select Bayou Teche Water. Enter your account number and your outstanding balance will come up. Continue following prompts to complete your payment.
We apologize for any inconvenience that this change may cause you.*****
To pay your bill online using a credit card or debit card, click on this link.
Payment By Phone
To pay your bill by phone using a credit card or debit card, call this toll-free number to reach The Payment Group Call Center.
The Call Center hours:
Monday through Friday: 8:00 am to 7:00 pm Central time
Saturday: 9:00 am to 2:00 pm Central time
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders, as well as credit and debit cards. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions, such as major banks, offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.