Bill Payment

Bayou Teche Water Works, Inc. offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

NEW OFFER:  Bayou Teche Water Works, Inc. is pleased to announce that we now offer Automatic Draft Services for our members to pay their bills.  Simply fill out the ACH form and send it to BTWW, Inc. and we will setup for your payments to be automatically drafted from your bank account.  For questions concerning this new offer, please call (337) 229-6029.  ACH Form

Online Bill Pay

Follow the link below to The Payment Group website and select Make A Payment.  Use the pull-down menu to select Louisiana, then select Bayou Teche Water.  Enter your account number and your outstanding balance will come up.  Continue following prompts to complete your payment.

To pay your bill online using a credit card or debit card, click Online Payment Portal.

Payment By Phone

To pay your bill by phone using a credit card or debit card, call this toll-free number to reach The Payment Group Call Center.

1-888-744-0584

The Call Center hours:
Monday through Friday:  8:00 am to 7:00 pm Central time
Saturday:  9:00 am to 2:00 pm Central time

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill.

Payment Drop-Off Location

You may pay your bill in person at our office address. We accept cash, check, or money orders, as well as credit and debit cards. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.

Payment Through Financial Institution Online Bill Pay

Many financial institutions, such as major banks, offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.